Which term means unjust treatment based on characteristics?

• A. Confusion
• B. Discrimination
• C. Facilitator
• D. Quotas

Answer: (B)

Discrimination is unjust treatment of people based on characteristics they share with a group rather than on their individual qualities. It means making unfair decisions about someone’s rights or opportunities simply because of traits like race, gender, age, religion, disability, or nationality. This bias denies equal chances and dignity, and it’s why laws and policies exist to prevent it. For example, passing over a qualified candidate for a job solely due to their ethnicity or denying housing because of religion are acts of discrimination.

The other terms don’t fit because confusion refers to unclear understanding, a facilitator is someone who helps guide a group, and quotas are fixed numeric targets or limits—not forms of unfair treatment.